Industry Insights
SMS Delivers Benefits To You As Much As The Customer
"SMS has become an ideal way to establish customer relationships with your brand. Using this channel does more than just create positive customer experiences—it can also save your organization money and generate significant responses from your audience.
• SMS can generate $71 for every dollar spent.
• Ninety percent of people respond within 30 minutes of getting a message."
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SMS Drives Up to 45% More Business Than Other Channels
"According to recent studies, SMS marketing generates up to 45% higher response rates than other digital channels. This is because SMS messages have an open rate of 98%, the highest of any channel."
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Consumer Response to SMS Marketing
"One of the greatest advantages of SMS marketing is that it’s almost completely instantaneous. Within seconds of pressing send, users all over the world can read and engage with your message."
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